If you're experiencing problems with your deposits using Credit Cards, CLICK HERE

VISA & MASTERCARD:

Islandcasino.com reserves the right to credit back, when possible, any charges to the credit card or send a Debit ATM Card if the first option is not available. Any and all redemptions that are requested from a client who has used his/her credit card for deposit purposes will be processed once the necessary documentation has been received. That documentation should include: a utility bill that associates you with the address on file ), a faxed or scanned photocopy of both the front and back of your credit card, as well as a faxed or scanned photocopy of your driver's license or other form of official photo identification.

PAYOUT POLICIES
1. Credit back (when possible)
2. Debit ATM Card $65 fee. * In order to process a payout through this method please contact our Customer Service Department.

Redemptions for credit card deposits will be paid after the credit card charge has cleared.

***ALL accounts must have a correct, and valid, address and contact phone number listed in their account information on the date(s) of their withdrawal. Use of an invalid address and phone number is grounds for possible forfeiture of any/all winnings and/or a delay in your redemptions request. If we cannot verify the information that you provide, or if you request an address change, we ask that you send us additional information by fax (such as your drivers' license, credit card statement, a recent utility bill, or other information liking you to the applicable address).